Assistant Office Coordinator

Midwest Orthopaedics at RUSH; Chicago (IL); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Quarterly bonus

Medical, Dental and Vision Insurance

Paid Time Off and Holidays

Employer 401(k) with company match

Life insurance and disability coverage

Tuition Reimbursement

Job summary

Midwest Orthopaedics at Rush, LLC is seeking a full-time Assistant Office Coordinator to join the rehabilitation team. This role will be based at the outpatient rehabilitation clinic in Chicago, IL in the South Loop area, acting as a liaison among patients, clinicians, physicians, insurers, and the billing department.

The ideal candidate provides professional, friendly patient service and support to the Office Coordinator.

Qualifications

• Minimum of a high school diploma or GED required.
• Strong background in providing excellent customer service skills.
• Proficient with Microsoft Office and Outlook.
• Knowledge of healthcare insurance benefits and coverage preferred.
• Prior medical experience, preferably in Physical Therapy clinic.
• Work well in a team atmosphere and have a strong sense of leadership skills.
• Enjoy interacting with people.

Responsibilities

• Scheduling and registration of patients.
• Collecting copayments, self pay and DME payments.
• Serves as the liaison between insurance companies, patients, clinical staff and billing.
• Maintains patient confidentiality with regard to medical records per company policies and procedures and assures compliance with all HIPAA guidelines.
• Communicates well in a professional setting.
• Supports the Office Coordinator in sharing daily function responsibilities, communicating any questions, changes or updates.
• Obtains pre-approval and schedules Function Capacity Evaluations and verifies insurance.
• Respond to patient inquiries and needs in a polite and timely manner.
• Effectively use and maintain office equipment.
• Performs administrative duties/special projects as assigned

Skills

Customer service

Microsoft Office & Outlook

Communication skills

Team collaboration

Leadership

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Job description

It’s the people that make the difference. Are you ready to make your impact?

Midwest Orthopaedics at Rush (MOR) is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in the nation by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally-renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics.

Ready to join? We are looking for a full-time Assistant Office Coordinator to join our rehabilitation team. This position will be based at the outpatient rehabilitation clinic located in Chicago, IL in the South Loop area.The Assistant Office Coordinator serves as the liaison between MOR and our patients. The individual facilitates communication with patients, clinicians, physicians, insurance companies, the billing department and work comp adjusters. The individual must provide professional, friendly and compassionate service to all patients and staff.

Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.

• Able to multitask and work in a fast-paced environment
• Scheduling and registration of patients
• Collecting copayments, self pay and DME payments
• Serves as the liaison between insurance companies, patients, clinical staff and billing
• Maintains patient confidentiality with regard to medical records per company policies and procedures and assures compliance with all HIPAA guidelines.
• Communicates well in a professional setting
• Supports the Office Coordinator in sharing daily function responsibilities, communicating any questions, changes or updates
• Obtains pre-approval and schedules Function Capacity Evaluations and verifies insurance
• Respond to patient inquiries and needs in a polite and timely manner
• Effectively use and maintain office equipment
• Performs administrative duties/special projects as assigned

Education and/or Experience

• Minimum of a high school diploma or GED required.
• Strong background in providing excellent customer service skills.
• Proficient with Microsoft Office and Outlook.
• Knowledge of healthcare insurance benefits and coverage preferred.
• Prior medical experience, preferablyin Physical Therapyclinic.
• Work well in a team atmosphere and have a strong sense of leadership skills.
• Enjoy interacting with people.

What’s in it for you? MOR offers their employees a comprehensive compensation and benefits package.

Pay Range: $18 - 19.50 per hour. Pay is dependent on the applicant’s relevant experience.

• Quaterly Bonus Opportunity.
• Medical, Dental and Vision Insurance.
• Paid Time Off and Paid Holidays.
• Company-paid life and long-term disability insurance.
• Voluntary life, AD&D, and short-term disability insurance.
• Critical Illness and Accident Insurance.
• 401(k) Savings Plan.
• 401(k) Employer Contribution.
• Pet Insurance.
• Employee Assistance Program (EAP).
• Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
• HSA Employer Contribution (when enrolled in a HDHP).
• Tuition Reimbursement.
• Eligible for quaterly bonuses.
• Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana.

Our employees make the difference in our patients’ lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we’re all about.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.