Patient Services Medical Office Coordinator

Midwest Orthopedics At Rush Llc; Chicago (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Quarterly Bonus Opportunity

Medical, Dental and Vision Insurance

Paid Time Off and Paid Holidays

Company-paid life and long-term-disb.

Voluntary life, AD&D, and short-term.

Critical Illness and AccidentInsurance

401(k) Savings Plan

401(k) Employer Contribution

Pet Insurance

Employee Assistance Program (EAP)

Tax-Advantaged Accounts (FSA, HSA, Dep

Job summary

Midwest Orthopaedics at Rush seeks a full-time Assistant Office Coordinator for the outpatient rehabilitation clinic in Chicago’s South Loop. You will serve as the liaison between MOR, patients, clinicians, insurers, and billing, providing friendly, confidential service and coordinating daily administrative tasks.

The role requires a high school diploma or GED, strong customer service, and proficiency in Microsoft Office/Outlook.

Qualifications

• Minimum of a high school diploma or GED required.
• Strong background in providing excellent customer service.
• Proficient with Microsoft Office and Outlook.
• Knowledge of healthcare insurance benefits and coverage preferred.
• Prior medical experience, preferably in Physical Therapy clinic.
• Work well in a team atmosphere and have a strong sense of leadership skills.
• Enjoy interacting with people.

Responsibilities

• Scheduling and registration of patients
• Collecting copayments, self pay and DME payments
• Liaison between insurance companies, patients, clinical staff and billing
• Maintains patient confidentiality with regard to medical records per company policies and procedures and assures compliance with all HIPAA guidelines.
• Communicates well in a professional setting
• Supports the Office Coordinator in sharing daily function responsibilities, communicating any questions, changes or updates
• Obtains pre-approval and schedules Function Capacity Evaluations and verifies insurance
• Respond to patient inquiries and needs in a polite and timely manner
• Effectively use and maintain office equipment
• Performs administrative duties/special projects as assigned

Skills

Customer service

Microsoft Office

Outlook

Healthcare insurance knowledge

Leadership

Education

High school diploma or GED

Job description

Midwest Orthopaedics at Rush seeks a full-time Assistant Office Coordinator for the outpatient rehabilitation clinic in Chicago’s South Loop. You will serve as the liaison between MOR, patients, clinicians, insurers, and billing, providing friendly, confidential service and coordinating daily administrative tasks.

The role requires a high school diploma or GED, strong customer service, and proficiency in Microsoft Office/Outlook.