Patient Flow Coordinator | Entry-Level Healthcare Admin (Naperville)

Midwest Orthopaedics at Rush, LLC; Naperville (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off and Paid Holidays

401(k) Savings Plan

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

Midwest Orthopaedics at Rush, based in Naperville, IL, seeks a Patient Coordinator to manage patient flow in the outpatient clinic. The role emphasizes professional, friendly, compassionate service in a fast-paced healthcare setting, with Monday–Friday shifts and no weekends.

Ideal candidates bring customer service experience; medical office exposure is preferred. This entry-level opportunity offers growth within a nationally recognized orthopedics group.

Qualifications

• Customer service experience required.
• Medical office experience preferred.

Responsibilities

• Direct the flow of patients into the rooms during clinic days.
• Measures vital signs, including blood pressure, weight, and height, and records information on patients' charts.
• Maintains the highest level of customer service standards in patient check-in, status updates, answering calls, etc.
• Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction.
• Oversees patient tracking in Athena while collecting co-pays, and ensuring form completion.
• Rooms are stocked with necessary supplies at all times.
• Ensure rooms are cleaned between patients.

Skills

Customer Service

Education

High school diploma or GED

Job description

Midwest Orthopaedics at Rush, based in Naperville, IL, seeks a Patient Coordinator to manage patient flow in the outpatient clinic. The role emphasizes professional, friendly, compassionate service in a fast-paced healthcare setting, with Monday–Friday shifts and no weekends.

Ideal candidates bring customer service experience; medical office exposure is preferred. This entry-level opportunity offers growth within a nationally recognized orthopedics group.