Patient-Focused Mental Health Office Coordinator

Odyssey Behavioral Group; Stafford (VA); On-site; USD 29,000 - 41,000; Full time

Job summary

Odyssey Behavioral Group in Stafford, VA is seeking an Entry Level Office Coordinator to support day-to-day operations at our mental health treatment center. The role emphasizes client relations, admissions support, and confidential medical records handling.

You will greet clients, maintain a welcoming environment, manage deposits with Regions OnePass, and ensure regulatory compliance and timely reporting. Strong Microsoft Office skills and HIPAA knowledge are essential.

Qualifications

• High School diploma or equivalent; Bachelor's degree preferred.
• Minimum of two years of administrative experience in a behavioral health setting.
• Knowledge of behavioral health terminology; Salesforce CRM experience.
• Experience with physicians and therapists preferred.

Responsibilities

• Greet clients and guests in a warm and welcoming manner.
• Ensure facility is welcoming, tidy, and well maintained.
• Use Regions OnePass to make deposits.
• Conduct medical records activities confidentially and in line with requirements.
• Coordinate admissions with Admissions Coordinator and/or Executive Director.
• Assist with admissions, create client medical records, and provide orientation.
• Track and maintain a variety of reports accurately.
• Ensure safety inspections and licensure tasks are completed within guidelines.
• Maintain phone system and IT equipment with help desk.

Skills

Customer service

Communication skills

Microsoft Office

Excel

HIPAA compliance

Attention to detail

Education

High School diploma or GED

Bachelor's degree preferred

2+ years administrative experience in behavioral health

Salesforce CRM experience

Tools

Salesforce CRM

Regions OnePass

Job description

Odyssey Behavioral Group in Stafford, VA is seeking an Entry Level Office Coordinator to support day-to-day operations at our mental health treatment center. The role emphasizes client relations, admissions support, and confidential medical records handling.

You will greet clients, maintain a welcoming environment, manage deposits with Regions OnePass, and ensure regulatory compliance and timely reporting. Strong Microsoft Office skills and HIPAA knowledge are essential.