Office & Admissions Coordinator - Mental Health

Pasadena Villa Outpatient; North Dakota; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Career development pathways

Continuing education & certification

Health plan options

401K with company match

Employee Assistance Program (EAP)

Job summary

Pasadena Villa Outpatient is seeking an Office Coordinator to deliver exceptional client service and manage day-to-day operations for an intensive outpatient and partial hospitalization program. You will greet clients, support admissions, maintain medical records with confidentiality, and generate timely reports for quality assurance.

The role requires a high school diploma (Bachelor’s preferred) and at least two years of behavioral health administrative experience, with familiarity in

Qualifications

• High School diploma or equivalent; Bachelor's preferred.
• Minimum of two years of administrative experience in a behavioral health setting.
• Knowledge of behavioral health terminology.
• Experience with Salesforce CRM or other CRM software.
• Experience working with physicians and therapists preferred.

Responsibilities

• Greets clients and guests in a warm, welcoming manner.
• Maintains and verifies client admissions and medical records.
• Supports admissions process and new client orientation.
• Manages reports and data accuracy for regulatory and quality assurance.
• Maintains phone system, IT equipment, and helps desk coordination.
• Provides general administrative support and backup to admissions coordinators.

Skills

Customer service

Salesforce CRM

HIPAA compliance

Microsoft Excel

Communication

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

Salesforce CRM

Microsoft Office Suite

Job description

Pasadena Villa Outpatient is seeking an Office Coordinator to deliver exceptional client service and manage day-to-day operations for an intensive outpatient and partial hospitalization program. You will greet clients, support admissions, maintain medical records with confidentiality, and generate timely reports for quality assurance.

The role requires a high school diploma (Bachelor’s preferred) and at least two years of behavioral health administrative experience, with familiarity in