Patient-Focused Medical Support Specialist

Concentra, Inc; Morton Grove (IL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer 4

Medical, Vision, Prescription, Telehe​

Dental Plans

Life & Disability Insurance

Paid Time Off & Extended Illness Days

Tuition Reimbursement

Commuter Benefits

Dependent Care Spending Account

Employee Discounts

Job summary

Concentra, Inc. is seeking a Medical Support Specialist to perform routine medical testing and patient care under supervision. You will assist clinicians, manage patient flow, and handle front office duties while ensuring accurate documentation and HIPAA compliance.

The role involves phlebotomy, vital signs, rapid screenings, and coordination with center leadership to deliver high-quality care and a great patient experience.

Qualifications

• Graduate of an accredited medical assistant program with externship preferred
• OR at least one year of direct patient care experience as a medical assistant
• Military medical specialist experience may meet state requirements and regulations

Responsibilities

• Perform DOT and Non-DOT drug and alcohol testing
• Prepare patients for physical examinations and ancillary testing
• Carry out rapid screening tests (influenza, strep, mono, glucose)
• Assist providers during examinations and treatment
• Triage emergent patients and perform routine procedures as ordered
• Maintain supplies, clean rooms and inspect equipment
• Handle front/back office duties and patient documentation
• Ensure HIPAA compliance and patient confidentiality

Skills

Patient care

Attention to detail

Customer service

HIPAA & PHI

Teamwork

Communication

Problem solving

Education

Vocational/Technical/Business School

Medical assistant externship

Tools

Microsoft Office

Job description

Concentra, Inc. is seeking a Medical Support Specialist to perform routine medical testing and patient care under supervision. You will assist clinicians, manage patient flow, and handle front office duties while ensuring accurate documentation and HIPAA compliance.

The role involves phlebotomy, vital signs, rapid screenings, and coordination with center leadership to deliver high-quality care and a great patient experience.