Patient-Focused Medical Receptionist & Scheduler

SportsCare Institute,; Winter Park (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Supportive team

Job summary

SportsCare Physical Therapy in Middlesex County is seeking a friendly Medical Receptionist to welcome patients, manage the front desk, and support a positive clinic experience. You will handle scheduling, registration, and basic administrative tasks with professionalism and empathy.

As the first point of contact, you will answer calls and emails, collect insurance information, verify patient details, facilitate check-in/check-out, and maintain accurate records while upholding privacy standards.

Qualifications

• High school diploma or equivalent.
• Previous experience in a medical or healthcare receptionist role is preferred.
• Strong interpersonal and communication skills, with an emphasis on professionalism and empathy.
• Exceptional organizational and multitasking abilities.
• Proficiency in using computer software, including electronic health record (EHR) systems and Microsoft Office.
• Knowledge of medical terminology and insurance procedures is advantageous.
• Commitment to patient privacy and confidentiality.
• Friendly, approachable, and customer-focused attitude.

Responsibilities

• Greet and assist patients with a warm and professional demeanor, providing information and answering questions about our services and processes.
• Manage the scheduling of patient appointments, coordinating with the clinical team to ensure efficient and timely care delivery.
• Collect and verify patient information, insurance details, and medical history accurately. Ensure all required forms and documentation are completed.
• Efficiently check patients in for their appointments, collect payments, and process insurance information. Provide receipts and schedules for follow-up visits.
• Answer and direct phone calls, respond to patient emails, and address inquiries and concerns effectively and professionally.
• Maintain organized patient records and ensure they comply with all relevant regulations. File, update, and retrieve records as needed.
• Assist in obtaining any necessary authorizations or referrals.
• Assist with general office tasks, such as data entry, maintaining office supplies, and keeping the reception area tidy and welcoming.

Education

High school diploma or equivalent

Job description

SportsCare Physical Therapy in Middlesex County is seeking a friendly Medical Receptionist to welcome patients, manage the front desk, and support a positive clinic experience. You will handle scheduling, registration, and basic administrative tasks with professionalism and empathy.

As the first point of contact, you will answer calls and emails, collect insurance information, verify patient details, facilitate check-in/check-out, and maintain accurate records while upholding privacy standards.