Front Desk Medical Receptionist

SportsCare Physical Therapy; Madison (NJ); On-site; USD 32,000 - 46,000; Full time

Job summary

SportsCare Physical Therapy is seeking a friendly Medical Receptionist to be the first point of contact for patients and ensure a smooth clinic experience.

You will greet patients, schedule appointments, collect patient information, and support insurance coordination while maintaining accurate records and a welcoming environment.

Qualifications

• High school diploma or equivalent required; healthcare admin certification a plus.
• Previous medical/healthcare receptionist experience preferred.
• Strong interpersonal and communication skills with a professional and empathetic approach.
• Excellent organizational and multitasking abilities.
• Proficient with computer software including EHR and Microsoft Office.
• Knowledge of medical terminology and insurance procedures is advantageous.
• Commitment to patient privacy and confidentiality.

Responsibilities

• Greet patients warmly and provide information about services.
• Schedule appointments and coordinate with clinical staff for timely care.
• Register patients and collect insurance details and medical history.
• Check-in/out patients, handle payments, and provide receipts.
• Answer calls and emails, directing inquiries appropriately.
• Maintain organized patient records in compliance with regulations.
• Assist with insurance authorizations or referrals as needed.

Skills

Interpersonal skills

Communication

Organization

Multitasking

Customer service

Professionalism

Education

High school diploma or equivalent

Tools

EHR systems

Microsoft Office

Job description

SportsCare Physical Therapy is a leading provider of physical therapy and rehabilitation services, committed to helping individuals achieve their health and fitness goals. We are currentlyseekinga motivated and friendly Medical Receptionist to join our team and contribute to our mission ofprovidingexceptional patient care.

Job Description:

Are you a dedicated and organized individual with a passion for healthcare and patient service? If so, we want you to be an essential part of our team as a Medical Receptionist at SportsCare Physical Therapy.

As a Medical Receptionist, you will be the first point of contact for our patients and play a vital role in creating a positive and welcoming experience. You will ensure the smooth operation of our clinic and contribute to the efficient delivery of high-quality care.

Responsibilities:

Patient Interaction:Greet andassistpatients with a warm and professional demeanor,providinginformation and answering questions about our services and processes.

Scheduling:Manage the scheduling of patient appointments, coordinating with the clinical team to ensure efficient andtimelycare delivery.

Registration and Documentation:Collect and verify patient information, insurance details, and medical history accurately. Ensure all required forms and documentation are completed.

Check-In and Check-Out:Efficiently check patients in for their appointments, collect payments, and process insurance information.Providereceipts and schedules for follow-up visits.

Phone and Email Communication:Answer and direct phone calls, respond to patient emails, and address inquiries and concerns effectively and professionally.

Record Keeping:Maintainorganized patient records and ensure theycomply withall relevant regulations. File, update, and retrieve records as needed.

Insurance Coordination:Assistin obtaining any necessary authorizations or referrals.

Office Support:Assistwith general office tasks, such as data entry,maintainingoffice supplies, and keeping the reception area tidy and welcoming.

Qualifications:

• High school diploma or equivalent (additionaleducation or certification in healthcare administration is a plus).
• Previousexperience in a medical or healthcare receptionist role is preferred.
• Strong interpersonal and communication skills, with an emphasis on professionalism and empathy.
• Exceptional organizational and multitasking abilities.
• Proficiencyin using computer software, including electronic health record (EHR) systems and Microsoft Office.
• Knowledge of medical terminology and insurance procedures isadvantageous.
• Commitment to patient privacy and confidentiality.
• Friendly, approachable, and customer-focused attitude.
• Competitive salary and benefits package.
• Opportunities for professional growth and advancement.
• Supportive and collaborative work environment.
• The chance to make a meaningful impact on patients' healthcare experiences.

If you are a dedicated and customer-focused individual looking to play a crucial role in healthcare administration, we encourage you to apply for the position of Medical Receptionist at SportsCare Physical Therapy. Join our team and help usprovideexceptional care to our patients while contributing to a positive and welcoming clinic environment.

Note: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.