Patient-Focused Medical Receptionist, Full-Time — 401k

Mercy-Urgent-Care; Newburgh (IN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental insurance

Vision insurance

401k with match

Volume bonus

Job summary

Mercy-Urgent-Care is seeking a Medical Receptionist to join a friendly, team-based urgent care environment. You will greet patients, manage the check-in process, and support front desk operations with accurate EMR and insurance data entry.

Ideal candidates are empathetic, patient-centered, and capable of maintaining composure in fast-paced settings while communicating clearly with patients and staff.

Qualifications

• Patient-facing role with focus on service quality.
• Ability to follow clinic procedures and healthcare standards.
• Calm under pressure, flexible to busy, high-volume days.

Responsibilities

• Greet patients with a welcoming demeanor and voice tone.
• Ensure a smooth check-in process and accurate data entry.
• Enter data into the EMR and process insurance information.
• Maintain patient experience and operational efficiency.
• Answer phone calls and handle inquiries compassionately.
• Assist with referrals and medical information requests.

Skills

Empathy

Team-oriented

Communication

Tools

EMR system

Job description

Mercy-Urgent-Care is seeking a Medical Receptionist to join a friendly, team-based urgent care environment. You will greet patients, manage the check-in process, and support front desk operations with accurate EMR and insurance data entry.

Ideal candidates are empathetic, patient-centered, and capable of maintaining composure in fast-paced settings while communicating clearly with patients and staff.