Compassionate Medical Receptionist for Patient Access

Mercy Medical Center, Inc.; Baltimore (MD); Hybrid; USD 25,000 - 37,000; Full time

Job summary

Mercy Medical Center, Inc. in Baltimore, MD is hiring a Medical Receptionist to greet patients, schedule appointments, and support the front desk. The role emphasizes friendly, professional service and accurate data entry in the patient information system.

You will collaborate with clinical and administrative teams to ensure smooth patient flow, confidentiality, and timely communication. Prior experience in healthcare front desk is preferred; training on our systems will be provided.

Qualifications

• Must possess High School Diploma or GED.
• Experience preferred in a fast paced OB/GYN practice, or healthcare/medical practice setting.
• Must be able to read, write, and speak the English language clearly and communicate with patients and staff.

Responsibilities

• Provide excellent customer service to patients and visitors at the front desk.
• Demonstrate professional hospitality and attention to detail; support the team as needed.
• Maintain confidentiality of patient and financial information and assist with scheduling and data entry.

Skills

Microsoft Word

PowerPoint

Excel

Microsoft Outlook

Meditech

Epic

Performance Manager/NetLearning

Education

High School Diploma or GED

Tools

Microsoft Word

PowerPoint

Excel

Microsoft Outlook

Meditech

Epic

Performance Manager/NetLearning

Job description

Mercy Medical Center, Inc. in Baltimore, MD is hiring a Medical Receptionist to greet patients, schedule appointments, and support the front desk. The role emphasizes friendly, professional service and accurate data entry in the patient information system.

You will collaborate with clinical and administrative teams to ensure smooth patient flow, confidentiality, and timely communication. Prior experience in healthcare front desk is preferred; training on our systems will be provided.