Patient-Focused Medical Receptionist: Front Desk & Scheduling

NOMS Healthcare; Norwalk (OH); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Wellness program

Career growth opportunities

Comprehensive benefits package

Competitive pay and work-life balance

Résumé du poste

NOMS Healthcare in Norwalk, Ohio is seeking a Medical Receptionist to serve as the primary in-office contact for patients, visitors, and caregivers. You will greet and check in patients, collect co-pays, verify insurance details, and coordinate appointments with providers and staff.

The role emphasizes accurate patient information, professional communication, and efficient office operations within a welcoming environment. Prior experience with EMR systems and scheduling tools is preferred.

Qualifications

• Excellent customer service and interpersonal communication skills.
• Ability to establish positive and professional relationships with patients, families, providers, and coworkers.
• Strong organizational and multitasking abilities.
• Attention to detail and commitment to accuracy.
• Ability to manage multiple priorities in a fast-paced healthcare environment.

Responsabilités

• Greet patients, visitors, and vendors in a courteous, professional, and timely manner.
• Register patients and verify demographic, insurance, and contact information for accuracy.
• Collect co-payments, balances, and other patient financial responsibilities in accordance with organizational policies.
• Answer and direct incoming telephone calls while providing accurate information and exceptional customer service.
• Schedule, coordinate, confirm, and reschedule patient appointments according to practice guidelines.
• Assist patients with completing required registration forms and documentation using electronic or paper-based systems.
• Maintain physician schedules and ensure appointments are appropriately booked and managed.
• Coordinate referrals, testing, procedures, and appointments with specialists and external healthcare providers as directed.
• Scan, upload, fax, and manage patient records and other documentation within the electronic medical record system.
• Assist in obtaining outside medical records, laboratory results, imaging reports, and consultation notes.

Connaissances

Customer service

Interpersonal skills

Organization

Attention to detail

Communication

Formation

High School diploma or GED

Outils

EMR systems

Scheduling software

Microsoft Office

Description du poste

NOMS Healthcare in Norwalk, Ohio is seeking a Medical Receptionist to serve as the primary in-office contact for patients, visitors, and caregivers. You will greet and check in patients, collect co-pays, verify insurance details, and coordinate appointments with providers and staff.

The role emphasizes accurate patient information, professional communication, and efficient office operations within a welcoming environment. Prior experience with EMR systems and scheduling tools is preferred.