Family Practice Medical Receptionist – On-Site, Full-Time

NOMS Healthcare; Westlake (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellness incentive program

Career growth opportunities

Job summary

NOMS Healthcare in Ohio is seeking a Medical Receptionist for a full-time, on-site Family Practice. You will greet patients, verify demographics, schedule, collect co-pays, and coordinate with providers to ensure smooth patient flow.

A welcoming, professional environment and HIPAA compliance are expected. Minimum 1 year of customer service experience and EMR/scheduling familiarity are preferred.

Qualifications

• Minimum of 1 year of customer service experience is required.
• Experience working with electronic medical records and scheduling systems is preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Greet patients, visitors, and vendors in a courteous, professional manner.
• Register patients and verify demographic, insurance, and contact information for accuracy.
• Collect co-payments, balances, and other patient financial responsibilities.
• Answer and direct incoming calls with accurate information and excellent service.
• Schedule, coordinate, confirm, and reschedule patient appointments.
• Assist patients with completing registration forms and documentation.
• Maintain physician schedules and ensure appointments are properly booked.
• Coordinate referrals, testing, and appointments with specialists and external providers.
• Scan, upload, fax, and manage patient records in the EMR.
• Attend departmental meetings and training as required.
• Ensure HIPAA compliance and organizational policies.

Skills

Customer service

Interpersonal communication

Organizational skills

Multitasking

Attention to detail

Confidentiality

Professionalism

Microsoft Office

Education

High School diploma or GED

Tools

EMR systems

Scheduling software

Microsoft Office

Job description

NOMS Healthcare in Ohio is seeking a Medical Receptionist for a full-time, on-site Family Practice. You will greet patients, verify demographics, schedule, collect co-pays, and coordinate with providers to ensure smooth patient flow.

A welcoming, professional environment and HIPAA compliance are expected. Minimum 1 year of customer service experience and EMR/scheduling familiarity are preferred.