Full-Time Patient-Centered Medical Receptionist

NOMS Healthcare; Norwalk (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Wellness program

Job summary

NOMS Healthcare is seeking a Medical Receptionist for a full-time, on-site position in Norwalk, OH. You will greet patients, manage data and billing information, answer phones, and schedule appointments while upholding HIPAA regulations and providing excellent customer service.

The role emphasizes patient-centered service, teamwork, and maintaining an efficient front desk environment in a busy family-practice setting.

Qualifications

• High school diploma or GED.
• Typing ability and Word processing/computer skills.
• Minimum of one-year experience in a customer service setting.
• Preferably six months’ receptionist experience in health care setting and experience with office equipment.
• Knowledge of medical terminology desirable.
• Knowledge of reception tasks, clinic policies/procedures, paperwork.
• Knowledge of how to use office equipment including phone, computer.
• Knowledge of customer service concepts and techniques.
• Knowledge of business office procedures.
• Knowledge of grammar, spelling, and punctuation to type patient information.
• Skills in using office equipment satisfactorily and handling paperwork/filing adequately.
• Skills in customer service principles by creating a pleasant waiting room atmosphere.
• Skills in answering the telephone and using a multi-line telephone system in a pleasant and helpful manner
• Ability to communicate clearly in person and maintain cooperative relationships with patients, families, physicians, staff and other customers.
• Ability to organize, prioritizes tasks, and multitasks effectively.
• Ability to read, understand and follow oral written instructions.
• Ability to sort and file materials correctly by alphabetic or numeric systems.

Responsibilities

• Greet patients in a polite, prompt, helpful manner.
• Distribute forms for patient completion via clipboard or electric devices.
• Update and maintain correct patient data, insurance information and collect co-pays or outstanding balances.
• Answer phones in a pleasant manner and handle calls, messages, and information requests.
• Assist with maintaining a clean, orderly waiting area and beverage area.
• Schedule testing/procedures and patient appointments with other physicians as directed.
• Coordinate patient movement and report problems or irregularities.

Job description

NOMS Healthcare is seeking a Medical Receptionist for a full-time, on-site position in Norwalk, OH. You will greet patients, manage data and billing information, answer phones, and schedule appointments while upholding HIPAA regulations and providing excellent customer service.

The role emphasizes patient-centered service, teamwork, and maintaining an efficient front desk environment in a busy family-practice setting.