Patient-Focused Medical Receptionist: Front Desk & Scheduling

Mental Health Cooperative; Clarksville (TN); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

403b Retirement Plan

Calm App for mental health

Gym membership discounts

Job summary

Mental Health Cooperative in Clarksville, TN is seeking a Medical Receptionist to coordinate patient appointments, support Medical Operations, and provide outstanding front desk service onsite. The role emphasizes personable customer service, efficient scheduling, and teamwork with clinicians and staff.

The position is 8:00 AM - 4:30 PM, Monday through Friday, onsite at our Clarksville location. Prior healthcare admin experience is preferred; a Tennessee driver’s license and clean MVR/background

Qualifications

• High school diploma or GED required.
• Previous health care administrative experience preferred.
• Valid Tennessee Driver’s License.
• Acceptable MVR and criminal background.
• Personal auto insurance required.

Responsibilities

• Coordinate scheduling of new and return appointments for consumers with physicians and nursing staff.
• Arrange transportation for return appointments as needed.
• Answer phones promptly and courteously; retrieve messages as needed.
• Maintain professional calendars and schedules for Medical Operations.
• Prepare and distribute daily appointment schedules to staff.
• Check-in consumers; minimize wait times and communicate status.
• Provide friendly customer service attitude.
• Support Medical Operations staff with administrative tasks (faxing, filing, mail).
• Keep lobby and desks clear of clutter.
• Assist with insurance verification and scanning of insurance cards.

Skills

Customer Service

Communication

Time Management

Organization

Dependability

Team Oriented

Front Desk

Education

High School Diploma

Job description

Mental Health Cooperative in Clarksville, TN is seeking a Medical Receptionist to coordinate patient appointments, support Medical Operations, and provide outstanding front desk service onsite. The role emphasizes personable customer service, efficient scheduling, and teamwork with clinicians and staff.

The position is 8:00 AM - 4:30 PM, Monday through Friday, onsite at our Clarksville location. Prior healthcare admin experience is preferred; a Tennessee driver’s license and clean MVR/background