Medical Front Desk & Scheduling Specialist

Mental Health Cooperative; United States; On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short- & Long-Term Disability

403b retirement plan

Calm App for mental health

Job summary

Mental Health Cooperative in Nashville, TN is seeking a Medical Receptionist to coordinate scheduling for consumers and support Medical Operations staff onsite. The role requires strong administrative skills, reliable communication, and the ability to manage calendars, appointments, and insurance verifications while delivering friendly customer service to diverse clients.

Mon-Fri, 8a-4:30p; onsite work with a comprehensive benefits package and opportunities for professional development within a

Qualifications

• Demonstrated customer service skills in a medical/healthcare setting
• Experience coordinating appointments and calendars

Responsibilities

• Maintain and coordinate scheduling of new and return appointments for consumers with physicians and nursing staff
• Coordinate transportation for return appointments when necessary
• Answer phones promptly and courteously and retrieve messages
• Maintain professional calendars and schedules of Medical Operations
• Prepare and distribute daily appointment schedules to physicians, nurses and staff
• Ensure consumers are checked in and not kept waiting unnecessarily
• Provide administrative support to Medical Operations staff as needed
• Keep lobby and work areas organized and uncluttered
• Assist with insurance verification and verify coverage
• Collect co-pays and handle cash as needed
• Perform other duties as assigned
• Attend mandatory trainings and comply with corporate policies and HIPAA requirements
• Report unethical activities to supervisor or Compliance Office
• Follow safety policies and procedures
• Contribute to team efforts to reach departmental goals

Skills

Customer service

Administrative experience

Education

High school diploma or GED

Job description

Mental Health Cooperative in Nashville, TN is seeking a Medical Receptionist to coordinate scheduling for consumers and support Medical Operations staff onsite. The role requires strong administrative skills, reliable communication, and the ability to manage calendars, appointments, and insurance verifications while delivering friendly customer service to diverse clients.

Mon-Fri, 8a-4:30p; onsite work with a comprehensive benefits package and opportunities for professional development within a