Medical Receptionist

Talentify; Grosse Pointe Woods (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Professional development

Discount plans

Family-friendly environment

Invest in you

Job summary

Advanced Physical Therapy in Grosse Pointe Woods seeks a Medical Receptionist to be the first point of contact for patients. You will greet patients, manage scheduling, handle calls, and ensure accurate records while maintaining a welcoming, organized front desk.

You will support clinical staff, verify patient data and payments, and uphold HIPAA compliance. Prior front office experience and proficiency with MS Word/Excel are preferred.

Qualifications

• High school diploma or equivalent.
• 1 year medical front office experience preferred.
• Excellent verbal and written communication skills.
• Strong customer service orientation.
• Proficiency in Microsoft Word and Excel.
• Experience with medical software and EHR systems preferred.
• Knowledge of medical terminology and HIPAA regulations.
• Organizational and time management skills.
• Ability to multitask in a fast-paced environment.
• Flexible shift availability.
• Team player with a positive attitude.

Responsibilities

• Greet patients warmly and provide outstanding customer service.
• Manage patient scheduling and coordinate care from evaluation to discharge.
• Answer phone calls promptly and professionally.
• Perform data entry and maintain accurate electronic medical records.
• Verify and update patients' personal and financial information.
• Collect, post, and deposit patient payments.
• Manage incoming/outgoing correspondence, including faxes and emails.
• Maintain a clean and organized reception area.
• Assist with various administrative tasks.
• Collaborate with medical staff to ensure smooth daily operations.
• Uphold patient confidentiality and adhere to HIPAA regulations.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Time management

Multitasking

Attention to detail

Team player

Professional appearance

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

EHR software

MS Office

Job description

Company Description

Advanced Physical Therapy has several locations serving the Metro Detroit area for more than 30 years. Our philosophy is to provide the highest quality therapy through hands-on, personalized care and education. Our seasoned, licensed physical therapists develop treatment plans based on the individual's unique needs.

Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. Come join our caring team of clinical experts!

Job Description

We are seeking a Medical Receptionist to join our healthcare team in Grosse Pointe Woods. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and efficient experience for everyone who enters our facility.

• Greet patients warmly and provide outstanding customer service
• Manage patient scheduling and coordinate care from initial evaluation to discharge
• Answer phone calls promptly and professionally
• Perform data entry and maintain accurate electronic medical records
• Verify and update patients' personal and financial information
• Collect, post, and deposit patient payments
• Manage incoming and outgoing correspondence, including faxes and emails
• Maintain a clean and organized reception area
• Assist with various administrative tasks as needed
• Collaborate with medical staff to ensure smooth daily operations
• Uphold patient confidentiality and adhere to HIPAA regulations

Qualifications

• High school diploma or equivalent
• Minimum of 1 year experience in a medical front office setting
• Excellent verbal and written communication skills
• Strong customer service orientation
• Proficiency in Microsoft Office Suite, particularly Word and Excel
• Experience with medical software and electronic health records systems (preferred)
• Knowledge of medical terminology and HIPAA regulations
• Exceptional organizational and time management skills
• Ability to multitask effectively in a fast-paced environment
• Detail-oriented with a high level of accuracy in work
• Flexible availability to accommodate various shift schedules
• Team player with a positive attitude
• Professional appearance and demeanor

Additional Information

Company Perks:

• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive