Patient-Focused Medical Office Front Desk Specialist

Hackensack Meridian Health; Paramus (NJ); On-site; USD 25,000 - 35,000; Full time

Job summary

Hackensack Meridian Health seeks a Medical Office Specialist to support outpatient offices at the front desk, handling check-in, scheduling, registration and check-out to ensure patients receive excellent care and a positive experience.

The role requires a High School diploma or GED, 1+ year customer service, multitasking ability, and travel to various locations. Proficiency with MS Office or Google Suite and strong communication are essential.

Qualifications

• High School diploma, GED, or equivalent; 1+ years customer service experience.
• Ability to manage multiple tasks in a fast-paced environment with professionalism.
• Ability to travel to various locations and have reliable transportation.
• Proficient with Microsoft Office and/or Google Suite; excellent written and verbal communication.

Responsibilities

• Provide front desk support including check-in, scheduling, registration, and check-out.
• Support clinical team to ensure patient satisfaction and smooth flow.
• Assist with post-visit patient needs and concerns.

Skills

Customer service

Multitasking

Time management

Travel flexibility

Computer skills (MS Office / Google)**

Communication skills

Education

High School diploma / GED

Associates Degree

Tools

EMR/EHR system

Job description

Hackensack Meridian Health seeks a Medical Office Specialist to support outpatient offices at the front desk, handling check-in, scheduling, registration and check-out to ensure patients receive excellent care and a positive experience.

The role requires a High School diploma or GED, 1+ year customer service, multitasking ability, and travel to various locations. Proficiency with MS Office or Google Suite and strong communication are essential.