Front Office & Scheduling Coordinator

SCA Health; Fort Thomas (KY); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with company match

Paid time off

Life and disability insurance

Careers at SCA Health

Job summary

SCA Health is hiring for a front desk/administrative role supporting Beacon Orthopaedics & Sports Medicine clinics in the region. You will handle patient check-in, scheduling, insurance verification, and billing entry, while delivering courteous service in a fast-paced orthopedic setting.

Ideal candidates have at least one year in a medical office, strong communication skills, and proficiency with EHR systems and MS Office. Competitive hourly pay and benefits are offered.

Qualifications

• Education: High school graduate or equivalent.
• Experience: Minimum of one year in a medical office setting.
• Proficiency in EHR systems and MS Office; strong communication and organization.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates existing patient demographics with personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure timeliness and accuracy of patient charge entry and assist with co-pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintain a clean, inviting, and friendly environment.

Skills

Front desk

Patient relations

Scheduling

Insurance verification

Phone etiquette

EHR proficiency

MS Office

Education

High school diploma

Tools

EHR systems

Microsoft Office Suite

Job description

SCA Health is hiring for a front desk/administrative role supporting Beacon Orthopaedics & Sports Medicine clinics in the region. You will handle patient check-in, scheduling, insurance verification, and billing entry, while delivering courteous service in a fast-paced orthopedic setting.

Ideal candidates have at least one year in a medical office, strong communication skills, and proficiency with EHR systems and MS Office. Competitive hourly pay and benefits are offered.