Patient-Focused Medical Office Assistant

White Plains Hospital Inc; New Rochelle, Northern (NY, KY); Hybrid; USD 32,000 - 47,000; Full time

Job summary

White Plains Physician Services, P.C. in New Rochelle, NY is seeking an Office Assistant to perform diversified clerical duties and support patient care teams. The role involves scheduling, records handling, insurance verification and ensuring smooth office operations in a fast-paced setting.

Day shift (8 AM–5 PM), Monday–Friday, with a focus on accurate data entry, patient interaction and teamwork. Prior healthcare office exposure is preferred to manage EMR and scheduling tasks efficiently.

Qualifications

• High school diploma or GED required.
• Less than 1 year patient relations experience preferred.
• General office experience preferred.
• Basic medical terminology; EMR/electronic scheduling experience preferred.

Responsibilities

• Schedules and confirms patient appointments and uses the Practice Management System.
• Fulfills duties such as sending/receiving patient records; scheduling procedures; obtaining pre-certification.
• Verifies insurance coverage and patient demographics; scans and updates charts as needed.
• Answers telephone, relays messages, and provides information.
• Maintains files and helps establish office systems; orders office supplies.
• Attends meetings and distributes minutes; supports daily huddles and team communications.

Skills

Patient relations

General office experience

Practice Management System

EMR experience

Education

High School Diploma or GED

Tools

Practice Management System

Job description

White Plains Physician Services, P.C. in New Rochelle, NY is seeking an Office Assistant to perform diversified clerical duties and support patient care teams. The role involves scheduling, records handling, insurance verification and ensuring smooth office operations in a fast-paced setting.

Day shift (8 AM–5 PM), Monday–Friday, with a focus on accurate data entry, patient interaction and teamwork. Prior healthcare office exposure is preferred to manage EMR and scheduling tasks efficiently.