Patient-Focused Medical Front Desk Specialist

El Rio; Tucson (AZ); Hybrid; USD 32,000 - 42,000; Full time

Job summary

El Rio Health in Tucson, AZ seeks a Medical Office Receptionist to provide clerical support, greet patients, and manage scheduling at the front desk. This role supports clinical operations and requires maintaining a professional, welcoming environment for patients and visitors.

The MOR will verify demographics and insurance information, document in the Electronic Practice Management (EPM) system, and collaborate with providers and staff while upholding HIPAA and safety standards.

Qualifications

• High School Diploma or GED required.
• Level I fingerprint clearance card required.
• Bilingual English/Spanish preferred.

Responsibilities

• Perform and complete clerical/non-clinical front desk duties with high accuracy.
• Schedule and manage patient appointments and verify eligibility in the EPM system.
• Maintain patient confidentiality and HIPAA/compliance requirements.
• Handle cash, checks, and copayments with accurate receipts.

Skills

Bilingual English/Spanish

Education

High School Diploma or GED

Medical Office certification

Job description

El Rio Health in Tucson, AZ seeks a Medical Office Receptionist to provide clerical support, greet patients, and manage scheduling at the front desk. This role supports clinical operations and requires maintaining a professional, welcoming environment for patients and visitors.

The MOR will verify demographics and insurance information, document in the Electronic Practice Management (EPM) system, and collaborate with providers and staff while upholding HIPAA and safety standards.