Behavioral Health Front Desk Specialist

Clear Destination Inc.; Tucson, Northern (AZ, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

El Rio Health seeks a Medical Office Receptionist to support clinical operations at a Tucson location. You will handle front desk tasks, scheduling, patient check-in, and documentation in the Electronic Practice Management system.

The role requires professionalism, excellent communication, and adherence to HIPAA and safety policies. High school diploma or GED is required; bilingual English/Spanish is preferred, and fingerprint clearance is needed.

Qualifications

• High School Diploma or GED required.
• Level I fingerprint clearance card required.
• Reliable transportation to and from work.
• Medical Office Certification preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule appointments and assist patients at kiosks.
• Verify demographics, eligibility, and insurance in the EPM system.
• Maintain HIPAA compliance and patient confidentiality.
• Balance cash and process copayments accurately.

Skills

Bilingual English/Spanish

Customer service

Education

High School Diploma or GED

Medical Office Certification (preferred)

Job description

El Rio Health seeks a Medical Office Receptionist to support clinical operations at a Tucson location. You will handle front desk tasks, scheduling, patient check-in, and documentation in the Electronic Practice Management system.

The role requires professionalism, excellent communication, and adherence to HIPAA and safety policies. High school diploma or GED is required; bilingual English/Spanish is preferred, and fingerprint clearance is needed.