Front Desk Coordinator for Patient Care

El Rio Community Health Center; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

El Rio Health in Tucson, AZ, is seeking a Medical Office Receptionist to join our front desk team. The MOR will perform clerical and non-clinical duties, support clinical operations, and ensure patient information is correctly entered into the Electronic Practice Management system.

The role requires maintaining a clean, professional reception area, greeting patients, and handling scheduling with courtesy. The position emphasizes HIPAA compliance, confidentiality, and accurate cash handling for

Qualifications

• Bilingual communication skills in English and Spanish required/strongly preferred.
• Attention to confidentiality and HIPAA compliance while handling patient information.
• Strong front-desk and cash-handling abilities with accurate record-keeping.

Responsibilities

• Perform clerical and non-clinical duties to support clinical operations.
• Schedule patient appointments and assist patients at kiosks or by phone.
• Verify eligibility, insurance, and demographics; input data into EPM system.
• Greet patients professionally and maintain a clean, organized front desk area.

Skills

Bilingual (English/Spanish)

Education

High School Diploma or GED

Medical Office certification

Job description

El Rio Health in Tucson, AZ, is seeking a Medical Office Receptionist to join our front desk team. The MOR will perform clerical and non-clinical duties, support clinical operations, and ensure patient information is correctly entered into the Electronic Practice Management system.

The role requires maintaining a clean, professional reception area, greeting patients, and handling scheduling with courtesy. The position emphasizes HIPAA compliance, confidentiality, and accurate cash handling for