Bilingual Medical Office Front Desk Specialist

ViziRecruiter,LLC.; Tucson (AZ); On-site; USD 22,000 - 28,000; Full time

Job summary

El Rio Health in Tucson, AZ is seeking a Medical Office Receptionist to join a team delivering quality care to patients. You will handle front desk duties, schedule appointments, verify insurance, collect copays, and enter demographics into the EPM system.

A High School diploma or GED is required. Strong customer service, cash handling, and HIPAA compliance are essential. Bilingual English/Spanish is preferred; a current BLS certification and valid driver’s license are desirable.

Qualifications

• High School Diploma or GED required.
• Strong customer service, cash handling and HIPAA compliance essential.
• Bilingual English/Spanish preferred.
• Experience in healthcare front desk/clerical work preferred.

Responsibilities

• Performs all clerical and non-clinical duties for the Medical Office Receptionist role.
• Maintains a clean, professional front desk environment.
• Enters patient demographics and insurance data into the EPM system.
• Schedules and manages patient appointments by phone and in person.
• Notifies back-office staff of walk-in patients needing medical assessment.
• Maintains patient confidentiality per HIPAA and company policies.
• Provides warm, professional service to patients and visitors.
• Generates and provides reports using organizational software.

Skills

Cash handling

Customer service

Telephone skills

HIPAA compliance

Bilingual (English/Spanish)

Education

High School Diploma or GED

Tools

EPM system

Job description

El Rio Health in Tucson, AZ is seeking a Medical Office Receptionist to join a team delivering quality care to patients. You will handle front desk duties, schedule appointments, verify insurance, collect copays, and enter demographics into the EPM system.

A High School diploma or GED is required. Strong customer service, cash handling, and HIPAA compliance are essential. Bilingual English/Spanish is preferred; a current BLS certification and valid driver’s license are desirable.