Patient-Focused Lead Medical Office Administrator

AdventHealth; Castle Rock (CO); Sur place; USD 27 000 - 44 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403(b) Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Résumé du poste

AdventHealth in Castle Rock, Colorado, is seeking an organized office professional to schedule and confirm patient appointments while maintaining confidential records. You will lead a small team, manage staffing and expenses, and ensure compliance with medical standards and service quality.

Requirements include a high school diploma and experience in a healthcare setting; proficiency with Word and Excel is expected. This full‑time role offers day shifts and comprehensive benefits at AdventHealth.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare setting preferred.
• Proficiency with medical terminology and payer knowledge.

Responsabilités

• Schedules and confirms patient appointments and revises as needed.
• Maintains confidential patient charts and records.
• Oversees patient service representatives in line with policies.
• Assists staff development by setting performance goals and conducting reviews.
• Manages office expenses and staffing schedules for patient volume.
• Ensures compliance with medical regulations and quality care standards.
• Greets patients and caregivers providing high‑quality service.

Connaissances

Organizational

Interpersonal skills

Customer relations

Grammar and spelling

Reading comprehension

Following instructions

Typing

Computer skills

Medical terminology

Attention to detail

MS Word / Excel

Formation

High School Grad or Equiv

Outils

Microsoft Word

Microsoft Excel

Email

Description du poste

AdventHealth in Castle Rock, Colorado, is seeking an organized office professional to schedule and confirm patient appointments while maintaining confidential records. You will lead a small team, manage staffing and expenses, and ensure compliance with medical standards and service quality.

Requirements include a high school diploma and experience in a healthcare setting; proficiency with Word and Excel is expected. This full‑time role offers day shifts and comprehensive benefits at AdventHealth.