Lead Medical Office Administrator

AdventHealth; United States; On-site; USD 27,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO from day one

403-B retirement plan

Parental leave

Career development

Whole person well-being resources

Mental health resources and support

Pet benefits

Job summary

AdventHealth in Castle Rock, CO is seeking an administrative professional to schedule patient appointments and maintain confidential charts. You will oversee patient service staff, support staff development, and help ensure compliance with medical standards while delivering excellent patient care.

The role is full-time, daytime, in a US healthcare setting. Ideal candidates have 2+ years of healthcare front desk experience, strong computer skills, and familiarity with medical terminology and

Qualifications

• Organizational skills and attention to detail are required.
• Strong verbal and written communication abilities.
• Familiarity with medical terminology and payer processes.

Responsibilities

• Schedules and confirms patient appointments, revising as needed.
• Maintains confidential patient charts and communicates scanned documents.
• Oversees patient service representatives per institutional policies.
• Assists staff development by setting performance goals and objectives.
• Conducts performance reviews and establishes quality service standards.
• Manages office expenses and staffing for patient volume.
• Partners with management and HR for recruiting and training.
• Ensures compliance with medical regulations and office standards.
• Greets patients and caregivers and provides high-quality service.

Skills

Organizational

Interpersonal

Customer service

Grammar

Reading comprehension

Verbal instructions

Typing

Computer literacy

Medical terminology

Software knowledge

Education

High School Grad or Equivalent

Job description

AdventHealth in Castle Rock, CO is seeking an administrative professional to schedule patient appointments and maintain confidential charts. You will oversee patient service staff, support staff development, and help ensure compliance with medical standards while delivering excellent patient care.

The role is full-time, daytime, in a US healthcare setting. Ideal candidates have 2+ years of healthcare front desk experience, strong computer skills, and familiarity with medical terminology and