Patient-Focused Lab Services Specialist

Bon Secours Mercy Health; Toledo (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health’s Lab Client Service Representative at St. Vincent Medical Center Medical Office Building 2 supports lab operations by acting as receptionist, collecting blood and other specimens, and registering patients in a timely manner.

Order entry, result look-up, report generation, and answering calls are performed with a friendly, helpful approach. Responsibilities include greeting patients, collecting specimens, accurate patient matching for safety, data entry, and light

Qualifications

• High School Diploma or GED is required.
• Medical Administrative Assistant experience preferred, but not required.
• Ability to provide quality, error-free work in a fast-paced environment.
• Travel to off-site locations is required.

Responsibilities

• Greet patients and provide excellent customer service.
• Collect specimens and register in the system.
• Perform data entry and processing of specimens per orders.
• Answer internal and external calls in a friendly, helpful manner.

Skills

Customer service

Data entry

Communication skills

Travel required

Education

High School Diploma or GED

Job description

Bon Secours Mercy Health’s Lab Client Service Representative at St. Vincent Medical Center Medical Office Building 2 supports lab operations by acting as receptionist, collecting blood and other specimens, and registering patients in a timely manner.

Order entry, result look-up, report generation, and answering calls are performed with a friendly, helpful approach. Responsibilities include greeting patients, collecting specimens, accurate patient matching for safety, data entry, and light