Patient Concierge & Front Desk – Check-In & Scheduling

tannercareers

Carrollton (GA)

On-site

USD 32,000 - 42,000

Full time

6 days ago

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Job summary

Tanner Medical Group in Carrollton, GA is seeking a front desk receptionist to be the first point of contact for patients, handling check-in and check-out duties and posting payments. Responsibilities include entering charges, collecting deductibles and coinsurances, scheduling follow-ups, answering phones, registering new patients and making appointments.

The ideal candidate maintains a high level of customer service, multitasks effectively under pressure and communicates proactively with

Qualifications

Education: High School Diploma or GED.
Experience: No prior work experience required.
Proficient use of computer equipment.
Excellent public relations skills and professional demeanor when dealing with the public; ability to communicate effectively and maintain good relations with coworkers, Tanner Medical Group, medical staff, patients, families, and third-party payers.

Responsibilities

Check-in and check-out duties; entering charges; collecting deductibles and coinsurances; posting payments; scheduling follow-up appointments.
Answering telephone; registering new patients; making appointments.
Able to multi-task while maintaining a high level of customer service and accuracy; communicates proactively and assists patients with questions and requests as necessary.