Patient-Focused Front Desk & Optometric Tech

Optometric Management Group LLC; Gahanna (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Dental insurance

Supplemental insurance

Job summary

Optometric Management Group LLC in Gahanna, Ohio is seeking a friendly Front Desk Receptionist/Optometric Technician to support both front desk operations and optical sales. The role suits someone who thrives in a fast-paced environment and is committed to delivering excellent patient service.

The candidate will greet patients, verify information, assist during exams, and help maintain records while ensuring a smooth patient experience from check-in to check-out.

Qualifications

• Previous experience in a medical office or optical setting.
• Strong customer service and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills and familiarity with office systems.
• Attention to detail and strong organizational skills.
• Professional appearance and positive attitude.

Responsibilities

• Greet and check in patients in a professional and welcoming manner
• Answer phones, schedule appointments, and manage patient flow
• Verify patient information, insurance, and collect payments
• Maintain accurate patient records and documentation
• Coordinate with clinical staff to ensure efficient workflow
• Prepare patients for examinations by obtaining medical history and performing preliminary testing
• Assist the doctor during patient exams as needed
• Clean, sanitize, and restock exam rooms between patients
• Support front office operations when needed (filing, faxing, scanning, transcribing, etc.)
• Provide outstanding customer service and patient support
• Ensure compliance with office procedures and healthcare standards

Skills

Customer service

Communication

Multitasking

Basic computer skills

Professional appearance

Attention to detail

Medical/Optical office experience

Job description

Optometric Management Group LLC in Gahanna, Ohio is seeking a friendly Front Desk Receptionist/Optometric Technician to support both front desk operations and optical sales. The role suits someone who thrives in a fast-paced environment and is committed to delivering excellent patient service.

The candidate will greet patients, verify information, assist during exams, and help maintain records while ensuring a smooth patient experience from check-in to check-out.