Patient Experience Specialist - Front Desk & Optical Sales

Optometric Management Group LLC; Pickerington (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k) and company match

Health, dental, and supplemental保险

Job summary

Optometric Management Group LLC is seeking a friendly and organized Front Desk Receptionist to join our team in Pickerington, OH. This exempt full-time role supports front desk operations and optical sales while delivering an excellent patient experience.

The ideal candidate thrives in a fast-paced environment, communicates well with patients, and maintains accurate records and smooth workflow across clinical staff.

Qualifications

• Previous experience in a medical office or optical setting preferred.
• Strong customer service and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills and familiarity with office systems.
• Attention to detail and strong organizational skills.
• Professional appearance and positive attitude.

Responsibilities

• Greet and check in patients in a professional and welcoming manner.
• Answer phones, schedule appointments, and manage patient flow.
• Verify patient information, insurance, and collect payments.
• Maintain accurate patient records and documentation.
• Coordinate with clinical staff to ensure efficient workflow.

Skills

Customer service

Communication

Multitasking

Professional appearance

Attention to detail

Positive attitude

Tools

Office software

Job description

Optometric Management Group LLC is seeking a friendly and organized Front Desk Receptionist to join our team in Pickerington, OH. This exempt full-time role supports front desk operations and optical sales while delivering an excellent patient experience.

The ideal candidate thrives in a fast-paced environment, communicates well with patients, and maintains accurate records and smooth workflow across clinical staff.