Front Desk Receptionist/Optometric Technician

Optometric Management Group LLC; Cincinnati (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental insurance

Supplemental insurance

Job summary

Optometric Management Group LLC in Cincinnati, OH is seeking a Front Desk Receptionist/Optometric Technician to deliver outstanding patient service. This non-exempt, full-time role supports front desk operations and optical sales, greeting patients, handling check-ins, scheduling, and basic patient testing in a fast-paced clinic.

The ideal candidate has strong customer service, clear communication, multitasking ability, and basic computer skills to maintain records and process payments, with

Qualifications

• Previous experience in a medical office or optical setting preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with office systems.
• Attention to detail and professional appearance.

Responsibilities

• Greet and check in patients in a professional and welcoming manner.
• Answer phones, schedule appointments, and manage patient flow.
• Verify patient information, insurance, and collect payments.
• Maintain accurate patient records and documentation.
• Coordinate with clinical staff to ensure efficient workflow.
• Prepare patients for examinations by obtaining medical history and performing preliminary testing.
• Assist the doctor during patient exams as needed.
• Clean, sanitize, and restock exam rooms between patients.
• Support front office operations when needed (filing, faxing, scanning, transcribing, etc.).
• Provide outstanding customer service and patient support.
• Ensure compliance with office procedures and healthcare standards.

Skills

Medical office experience

Customer service

Multitasking

Communication

Computer skills

Attention to detail

Professional appearance

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Receptionist/Optometric Technician

Non-Exempt Full Time Cincinnati, OH, US

Salary Range: $18.00 To $20.00 Hourly

We are seeking a friendly, organized, and customer-focused Front Desk Receptionist/Optometric Technicianto join our team. This role is essential in providing an excellent patient experience while supporting both front desk operations and optical sales. The ideal candidate thrives in a fast-paced environment, enjoys multitasking, and is committed to delivering outstanding service.

Key Responsibilities

Front Desk Duties:

• Greet and check in patients in a professional and welcoming manner
• Answer phones, schedule appointments, and manage patient flow
• Verify patient information, insurance, and collect payments
• Maintain accurate patient records and documentation
• Coordinate with clinical staff to ensure efficient workflow
• Prepare patients for examinations by obtaining medical history and performing preliminary testing
• Assist the doctor during patient exams as needed
• Clean, sanitize, and restock exam rooms between patients
• Support front office operations when needed (filing, faxing, scanning, transcribing, etc.)
• Provide outstanding customer service and patient support
• Ensure compliance with office procedures and healthcare standards

Skills & Qualifications

• Previous experience in a medical office or optical setting preferred
• Strong customer service and communication skills
• Ability to multitask and work efficiently in a fast-paced environment
• Basic computer skills and familiarity with office systems
• Attention to detail and strong organizational skills
• Professional appearance and positive attitude
• 401(k) and company match
• Health, dental, and supplemental insurance