Patient-Focused Front Desk Coordinator - Healthcare

The Wright Center for Community Health; Scranton (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Wright Center for Community Health is seeking a Clinical Administrative Assistant to be the first point of contact for patients and visitors in a fast-paced front-office setting. You will schedule appointments, register patients, and help with insurance verification while maintaining HIPAA compliance and high customer service standards.

The ideal candidate has a high school diploma or GED, 1–2 years of front-office experience in a medical practice, and proficiency with computers and EMR

Qualifications

• Minimum High School diploma or GED.
• Front-office experience in a medical setting preferred.
• Bilingual skills are highly desired.
• Proficient computer skills and familiarity with EMR workflows.
• Strong attention to detail and ability to maintain confidentiality.

Responsibilities

• Serve as initial contact for patients and visitors.
• Schedule appointments and follow-up visits.
• Register patients and collect demographic information.
• Verify insurance information and manage copays.
• Handle intake and checkout of patients and EMR data entry.
• Provide patient resources and explain available programs.
• Answer phone calls and triage messages.
• Maintain HIPAA compliance and privacy standards.

Skills

Front-office experience

Bilingual

Proficient computer skills

EMR workflows

HIPAA compliance

Attention to detail

Customer service oriented

Team availability and flexibility

Education

High School Diploma/GED

Tools

EMR/Electronic Health Records

Job description

The Wright Center for Community Health is seeking a Clinical Administrative Assistant to be the first point of contact for patients and visitors in a fast-paced front-office setting. You will schedule appointments, register patients, and help with insurance verification while maintaining HIPAA compliance and high customer service standards.

The ideal candidate has a high school diploma or GED, 1–2 years of front-office experience in a medical practice, and proficiency with computers and EMR