Patient-Focused Front Desk Coordinator

CloseKnit Primary Care; Bethesda (MD); On-site; USD 32,000 - 52,000; Full time

Job summary

CloseKnit Primary Care in Bethesda, MD is seeking a friendly Front Desk Receptionist to greet patients, welcome visitors, and support daily front office operations with professionalism.

You will manage patient check-in/check-out, schedule appointments, answer phones, perform data entry, assist with billing and insurance verification, and maintain patient confidentiality in accordance with HIPAA. Position runs Monday–Friday 8:00 AM–4:00 PM.

Qualifications

• High school diploma or equivalent required; healthcare admin cert a plus.
• Experience in reception/administrative role, preferably healthcare.
• Proficient with EHR systems and basic office software.

Responsibilities

• Greet patients and visitors, provide friendly, professional first impressions.
• Assist with check-in and check-out processes, collecting accurate information.

Skills

Strong communication

Attention to detail

Customer service

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

Healthcare administration certification (plus)

Tools

EHR systems

Microsoft Office

Job description

CloseKnit Primary Care in Bethesda, MD is seeking a friendly Front Desk Receptionist to greet patients, welcome visitors, and support daily front office operations with professionalism.

You will manage patient check-in/check-out, schedule appointments, answer phones, perform data entry, assist with billing and insurance verification, and maintain patient confidentiality in accordance with HIPAA. Position runs Monday–Friday 8:00 AM–4:00 PM.