Mobile Health Front Desk & Patient Concierge

Advance Community Health; Raleigh (NC); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical premiums

Dental & Vision insurance

Birthday off

Floating holiday

Job summary

Advance Community Health is seeking a Mobile Unit Patient Services Associate to support patient registration and front-desk activities across community locations. The role emphasizes welcoming patient flow, accurate documentation, and collaboration with clinical and administrative teams to deliver accessible care.

The position requires a High school Diploma or GED and 1–2 years of receptionist experience, with strong computer skills including Word and Excel, and experience with EHR systems.

Qualifications

• Minimum of High school Diploma or GED.
• 1–2 years related experience working as a receptionist or front desk.
• Strong computer skills with knowledge of Microsoft Word, Excel.

Responsibilities

• Greet and check-in patients promptly, efficiently and in a professional and timely manner.
• Register each patient by obtaining, verifying, and inputting information into the EHR.
• Collect and post payments in accordance with cash management protocols.
• Balance and close cash drawer daily; make deposits as needed.
• Schedule, confirm, reconfirm, and reschedule patient appointments.
• Maintain accurate records of all program events and participant interactions.
• Serve as secondary contact for inquiries from external partners.
• Cultivate relationships with external partners and address their needs.

Skills

Customer service

Multitasking

Data entry

Education

High school Diploma or GED

Tools

Microsoft Word

Excel

GE Centricity

Job description

Advance Community Health is seeking a Mobile Unit Patient Services Associate to support patient registration and front-desk activities across community locations. The role emphasizes welcoming patient flow, accurate documentation, and collaboration with clinical and administrative teams to deliver accessible care.

The position requires a High school Diploma or GED and 1–2 years of receptionist experience, with strong computer skills including Word and Excel, and experience with EHR systems.