Patient-Focused Front Desk & Admin Coordinator

Smile Doctors; Annandale (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life insu

Short and long-term disability

401(k) plan

2 weeks paid time off in your first ye

Discounts on braces and clear aligners

Job summary

Smile Doctors is seeking a Front Desk Coordinator I to join our growing team in Annandale, VA. You will greet patients, collect information, verify insurance, and coordinate visits, ensuring a smooth check‑in and welcoming experience.

This role partners with clinicians and staff to schedule appointments, process payments, and update patient records. Strong communication and organizational skills help you thrive in a fast‑paced, patient‑centered environment.

Qualifications

• High School Diploma or equivalent required.
• One (1) year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet visitors and determine the nature of visits, then notify appropriate team member(s).
• Answer, screen, and route incoming calls and take messages as needed.
• Check-in patients and collect general information on their first visit.
• Verify insurance information.
• Notify clinicians of patient arrival and readiness.
• Make appointments for returning patients as necessary.
• Print/print appointment reminders and school/work excuses.
• Coordinate payment arrangements or account resolutions.
• Update charts and patient information.

Skills

Verbal communication

Written communication

Active listening

Education

High School Diploma or equivalent

Job description

Smile Doctors is seeking a Front Desk Coordinator I to join our growing team in Annandale, VA. You will greet patients, collect information, verify insurance, and coordinate visits, ensuring a smooth check‑in and welcoming experience.

This role partners with clinicians and staff to schedule appointments, process payments, and update patient records. Strong communication and organizational skills help you thrive in a fast‑paced, patient‑centered environment.