Patient‑Focused Dispatcher – Remote‑Friendly Role

Accendra Health; Pearl City (HI); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision care

Job summary

Accendra Health in Hawaii is seeking a Dispatcher – Non CMV to deliver exceptional patient-focused service and coordinate same-day routes and deliveries. You will support field teams, clinics, and sales by providing accurate dispatch information and timely feedback to improve patient experiences.

The role emphasizes professional communication, problem-solving, and cross-functional collaboration to ensure on-time delivery and satisfaction across our service locations.

Qualifications

• High School Diploma or equivalent
• At least three years of logistics related work experience
• Minimum of three years driving history required
• Must be at least 21 years of age or older at the time of hire

Responsibilities

• Demonstrates professional etiquette and courtesy when interfacing with customers and technicians regarding issues that impact delivery and ability to route a work order to a technician.
• Assist patients in solving problems regarding equipment use.
• Responsible for performing routing and dispatching activities.
• Routes all same day deliveries according to Logistics policy and procedures.
• Schedules and organizes daily deliveries and pick-ups for delivery employees according to geographic area and availability of delivery employees.

Skills

Patient-focused

Action-oriented

Collaborative

Effective communicator

Energetic

Relationship building

Education

High School Diploma or equivalent

Driver Training Program completion

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health in Hawaii is seeking a Dispatcher – Non CMV to deliver exceptional patient-focused service and coordinate same-day routes and deliveries. You will support field teams, clinics, and sales by providing accurate dispatch information and timely feedback to improve patient experiences.

The role emphasizes professional communication, problem-solving, and cross-functional collaboration to ensure on-time delivery and satisfaction across our service locations.