Patient-Focused Clinic Administrative Services Specialist

Hill Country Mental Health and Developmental Disabilities Centers; United States; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PPO health insurance

PPO dental

Vision insurance

Employer paid life insurance

401(a) plan with employer matches up"8

457/403(b) plan

Generous paid time off

Paid sick time

Job summary

Hill Country Mental Health and Developmental Disabilities Centers is seeking an Administrative Services Specialist to coordinate clinic reception and provide comprehensive administrative support. You will interface with clients, providers, and staff in person, by phone, and electronically, ensuring a welcoming, trauma-informed environment and efficient operations.

You will handle registration, scheduling, records, billing support, and coordinate with interdisciplinary teams to maintain service

Qualifications

• Minimum 2 years' experience in a fast-paced administrative/receptionist position, in clinic and/or office, preferably in a medical environment.
• Maintain valid Texas state Driver's License and auto insurance.
• Complete and maintain CPR certification and Prevention and Management of Aggressive Behavior training within the first 3 months of employment.

Responsibilities

• Coordinate and facilitate efficient clinic reception and/or office services workflow, including registration, intake, walk-in, appointment scheduling and crisis services processes.
• Communicate compassionately and clearly with clients, providers, employees and external stakeholders to ensure timely follow-up and continuity of services.
• Maintain efficient and accurate administrative records, reports, documentation and electronic filing systems, ensuring accuracy and integrity of demographic, financial and EHR information.
• Maintain accountability for accurate financial transactions, providing administrative support for purchasing, invoicing and payment processing.

Skills

Customer service

Multitasking

Effective communication

Problem solving

Education

High School Diploma/GED

Some college

Job description

Hill Country Mental Health and Developmental Disabilities Centers is seeking an Administrative Services Specialist to coordinate clinic reception and provide comprehensive administrative support. You will interface with clients, providers, and staff in person, by phone, and electronically, ensuring a welcoming, trauma-informed environment and efficient operations.

You will handle registration, scheduling, records, billing support, and coordinate with interdisciplinary teams to maintain service