Patient-Centered Clinic Admin & Reception Specialist

Hill Country Mental Health and Developmental Disabilities Centers; Del Rio (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

PPO health insurance with dependent(s)

PPO dental plan and vision insurance

Employer paid life insurance

401(a) plan with employer matches up 8

457/403(b) plan with pre-tax earnings

Generous paid time off

Supportive, caring work environment

Job summary

Hill Country Mental Health and Developmental Disabilities Centers is seeking an Administrative Services Specialist to provide friendly, patient-focused front-desk and administrative support across clinic operations. You will handle registration, scheduling, records, and communications, ensuring HIPAA-compliant, accurate information and a welcoming environment for clients, families, and staff.

The role requires strong organizational skills, 2+ years in fast-paced administrative work, and a valid

Qualifications

• High school diploma or GED required, some college preferred.
• Experience in fast-paced administrative or receptionist role in a medical/clinic setting.
• Maintain valid Texas Driver's License and auto insurance; CPR and behavior-management training within 3 months.

Responsibilities

• Coordinate clinic reception and office services workflow, including registration, intake, walk-in, appointments, and crisis services as applicable.
• Communicate compassionately and clearly with clients, providers, employees and external stakeholders to ensure timely follow-up.
• Maintain accurate records, reports, documentation and EHR information with demographic, financial and insurance data.
• Handle financial transactions and provide administrative support for purchasing, invoicing and payments.
• Maintain a clean, organized, trauma-informed, and person-centered environment.
• Oversee supplies, equipment and inventory to ensure operational readiness.
• Keep programs and procedures knowledge up to date to assist access to care.
• Complete required training on time.
• Prioritize multiple responsibilities in a fast-paced environment and meet deadlines.
• Support facility and transportation operations with records and communications of maintenance concerns.
• Safeguard confidentiality and HIPAA-compliant handling of organizational records.
• Collaborate with interdisciplinary teams and participate in meetings and trainings.
• Fulfill Safety Officer duties if assigned.
• Perform other duties to support organizational and clinical objectives.

Skills

Customer service

Administrative support

Communication

Multitasking

Education

High school diploma/GED

Job description

Hill Country Mental Health and Developmental Disabilities Centers is seeking an Administrative Services Specialist to provide friendly, patient-focused front-desk and administrative support across clinic operations. You will handle registration, scheduling, records, and communications, ensuring HIPAA-compliant, accurate information and a welcoming environment for clients, families, and staff.

The role requires strong organizational skills, 2+ years in fast-paced administrative work, and a valid