Healthcare Administrative Specialist - Patient Care Ops

Hill Country MHDD; Boerne (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer-paid life insurance

401(a) plan with employer matches

Job summary

Hill Country Mental Health and Developmental Disabilities Centers is seeking an Administrative Services Specialist in Kendall County. The role coordinates clinic reception, processes registrations and scheduling, and serves as a primary contact for clients, families and partners.

You will maintain records and support billing, while upholding HIPAA and organizational policies. The position requires a high school diploma or GED, 2 years in a fast-paced medical office, a valid Texas license, and

Qualifications

• High school diploma or GED required; some college preferred.
• Minimum 2 years in a fast-paced administrative/receptionist role, preferably in a medical setting.
• Must have a valid Texas driver's license and auto insurance.
• CPR certification and Prevention and Management of Aggressive Behavior training must be completed within 3 months of hire.

Responsibilities

• Coordinate clinic reception/office workflow including registration, intake, walk-in and appointment scheduling.
• Communicate clearly with clients, providers, employees and external stakeholders to ensure timely follow-up and continuity of services.
• Maintain accurate administrative records, reports and electronic filing, including demographic, financial and EHR data.
• Oversee financial transactions, purchasing, invoicing and payment processing as assigned.
• Create a clean, trauma-informed environment that supports safe, quality service delivery.
• Monitor supplies and inventory to ensure operational readiness and continuity of services.
• Maintain program knowledge to provide accurate information and access to care.
• Collaborate with interdisciplinary teams and participate in meetings and training.

Skills

Customer service

Administrative support

Communication

Education

High school diploma/GED

Tools

EHR systems

Job description

Hill Country Mental Health and Developmental Disabilities Centers is seeking an Administrative Services Specialist in Kendall County. The role coordinates clinic reception, processes registrations and scheduling, and serves as a primary contact for clients, families and partners.

You will maintain records and support billing, while upholding HIPAA and organizational policies. The position requires a high school diploma or GED, 2 years in a fast-paced medical office, a valid Texas license, and