Client-Focused Administrative Services Specialist

Hill Country Mental Health and Developmental Disabilities Centers; Texas; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

PPO health insurance

PPO dental

Vision insurance

Employer paid life insurance

401(a) plan with 8% match

457/403(b) plan

Generous paid time off

Paid sick time

Job summary

Hill Country MHDD Centers is seeking an Administrative Services Specialist to coordinate clinic reception and provide comprehensive administrative support to clients, providers and staff. You will be the front-line interface, ensuring a welcoming, professional, person-centered experience with strong communication and problem-solving to support efficient operations.

We offer a supportive environment committed to empowering people and delivering high-quality care.

Qualifications

• Minimum 2 years' experience in a fast-paced administrative/receptionist role, in clinic and/or office.
• High school diploma or GED; some college preferred.
• Valid Texas state Driver's License and auto insurance.
• Complete CPR certification and PMAB training within the first 3 months of employment.

Responsibilities

• Coordinate and facilitate efficient clinic reception workflow, including registration, intake, walk-in, appointment scheduling and crisis services processes.
• Communicate compassionately and clearly with clients, providers, employees and external stakeholders to ensure timely follow-up and continuity of services.
• Maintain accurate administrative records, demographic, financial, insurance and EHR information.
• Oversee financial transactions, purchasing, invoicing and payment processing.

Skills

Administrative experience

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Job description

Hill Country MHDD Centers is seeking an Administrative Services Specialist to coordinate clinic reception and provide comprehensive administrative support to clients, providers and staff. You will be the front-line interface, ensuring a welcoming, professional, person-centered experience with strong communication and problem-solving to support efficient operations.

We offer a supportive environment committed to empowering people and delivering high-quality care.