Client-Centric Clinic Admin Specialist

Hill Country Mental Health and Developmental Disabilities Centers; Fredericksburg (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

PPO health insurance

PPO dental plan

Vision insurance

Employer paid life insurance

401(a) plan with employer match

457/403(b) plan

Generous paid time off

Paid sick time

Job summary

Hill Country Mental Health and Developmental Disabilities Centers seeks an Administrative Services Specialist to coordinate clinic reception and administrative work, ensuring welcoming, trauma-informed service.

You will handle scheduling, records, communications with clients and partners, and support for purchasing and billing while safeguarding patient information and maintaining compliance.

Qualifications

• High school diploma/GED; some college preferred.
• Minimum 2 years' experience in a fast-paced administrative/receptionist position, in clinic and/or office.
• Maintain valid Texas state Driver's License and auto insurance.
• Complete and maintain CPR certification and Prevention and Management of Aggressive Behavior training within the first 3 months.

Responsibilities

• Coordinate and facilitate efficient clinic reception and/or office services workflow, including registration, intake, walk-in, appointment scheduling and crisis services processes.
• Communicate compassionately and clearly with clients, providers, employees and external stakeholders to ensure timely follow-up and continuity of services.
• Maintain efficient and accurate administrative records, reports, documentation and electronic filing systems.
• Maintain accountability for accurate financial transactions and provide administrative support for purchasing, invoicing, and payment processing.
• Support facility and transportation operations by maintaining records and communicating maintenance or operational concerns.
• Safeguard the confidentiality and security of protected health information in compliance with HIPAA and policies.

Skills

Customer service

Administrative support

Communication

Education

High school diploma/GED

Some college preferred

Job description

Hill Country Mental Health and Developmental Disabilities Centers seeks an Administrative Services Specialist to coordinate clinic reception and administrative work, ensuring welcoming, trauma-informed service.

You will handle scheduling, records, communications with clients and partners, and support for purchasing and billing while safeguarding patient information and maintaining compliance.