Patient-Focused Administrative Assistant, Radiation Oncology

UPMC; Pittsburgh (Allegheny County); On-site; USD 38,000 - 52,000; Full time

Job summary

UPMC Hillman Cancer Center is seeking an Administrative Assistant, Intermediate to support Radiation Oncology. You will greet patients, coordinate appointments, and assist with daily department operations in a fast-paced healthcare setting.

The role emphasizes patient-centered service, accurate data entry, and efficient front desk support, requiring strong communication and multitasking in a medical office environment.

Qualifications

• Minimum 3 years in an administrative support role.
• Experience in medical office scheduling or healthcare support is preferred.
• Proficiency with word processing, email/calendar, spreadsheets, presentations and databases.

Responsibilities

• Answer incoming calls and assist patients, providers, and staff professionally.
• Schedule, reschedule, and cancel patient appointments.
• Check patients in/out and verify necessary information.
• Process and route faxes; scan and upload documents to EMR.
• Maintain patient records and confidentiality per HIPAA.

Skills

Communication

Customer service

Multitasking

HIPAA awareness

Education

High school diploma or equivalent

Tools

MS Office

EMR systems

Job description

UPMC Hillman Cancer Center is seeking an Administrative Assistant, Intermediate to support Radiation Oncology. You will greet patients, coordinate appointments, and assist with daily department operations in a fast-paced healthcare setting.

The role emphasizes patient-centered service, accurate data entry, and efficient front desk support, requiring strong communication and multitasking in a medical office environment.