Medical Office Assistant — Monday–Friday Day Schedule

UPMC; Pittsburgh (Allegheny County); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Daylight schedule (Mon-Fri)

No evenings weekends or holidays

Job summary

UPMC Hillman Cancer Center in Pittsburgh, PA seeks a full-time Office Assistant to support the medical oncology practice at St. Margaret Hospital. You will greet patients, schedule appointments, and coordinate communications with staff and providers in a patient-centric environment.

The role offers a daylight Monday–Friday schedule with no evenings, weekends, or holidays, emphasizing compassionate care and efficient operations in a fast-paced outpatient setting.

Qualifications

• Experience in an outpatient medical office is preferred.
• Able to handle high call volumes and use electronic medical records.
• Familiar with medical terminology.

Responsibilities

• Verify information and records in the medical record and scheduling system.
• Schedule, coordinate, and reschedule patient appointments; relay messages to staff and providers.
• Greet and register patients politely; provide instructions; note arrival for check-in/out.
• Maintain clean, orderly waiting area including beverage area and reading materials.
• Prepare patient charts for upcoming appointments.
• Answer telephone; screen calls; take messages; provide information.
• Maintain and update physician schedules to ensure proper appointments.
• Complete paperwork such as encounter forms and referrals; use system for billing information.
• Answer questions regarding appointments and testing.
• Comply with UPMC Health System policies and procedures.
• Maintain strict confidentiality of medical records and data.
• Use automated financial management module for scheduling, verification, charges, and co-pay tasks.

Skills

Outpatient medical office experience

Handle high call volumes

Medical terminology familiarity

Job description

UPMC Hillman Cancer Center in Pittsburgh, PA seeks a full-time Office Assistant to support the medical oncology practice at St. Margaret Hospital. You will greet patients, schedule appointments, and coordinate communications with staff and providers in a patient-centric environment.

The role offers a daylight Monday–Friday schedule with no evenings, weekends, or holidays, emphasizing compassionate care and efficient operations in a fast-paced outpatient setting.