Oncology Office Assistant II – Daytime, Patient-Focused

UPMC; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

UPMC Hillman Cancer Center in Pittsburgh is seeking an experienced Medical Office Assistant to support our oncology practice at St. Clair Hospital. You will be answering phones, scheduling patient appointments, and assisting with billing and medical records in a patient-centered, team-oriented environment.

The role emphasizes compassion, collaboration, and accurate information handling in a busy outpatient setting with no evenings, weekends, or holidays.

Qualifications

• High school diploma or GED required.
• Three years of work experience, preferably in a medical office setting.
• Knowledge of medical terminology preferred.
• Word processing and computer experience required.

Responsibilities

• Verify information and records in the medical record and scheduling system; prepare patient charts for upcoming appointments.
• Complete paperwork like encounter forms and referrals; assist with billing information generation.
• Greet and register patients; provide instructions and directions; manage check-in/check-out.
• Assist with inpatient billing processes and transcription/ dictation issues; ensure accuracy.
• Process medical records release requests.
• Identify stock levels and assist with ordering/inventory management.
• Maintain and update physician schedules to ensure proper appointments.

Skills

Medical terminology

Phone etiquette

Customer service

Education

High school diploma or GED

Tools

EMR system

Scheduling software

Billing system

Microsoft Word

Job description

UPMC Hillman Cancer Center in Pittsburgh is seeking an experienced Medical Office Assistant to support our oncology practice at St. Clair Hospital. You will be answering phones, scheduling patient appointments, and assisting with billing and medical records in a patient-centered, team-oriented environment.

The role emphasizes compassion, collaboration, and accurate information handling in a busy outpatient setting with no evenings, weekends, or holidays.