Patient Flow & Registration Specialist

Concord Hospital; Concord (NH); On-site; USD 40,000 - 50,000; Full time

Job summary

Concord Hospital in Concord, NH seeks a Health Unit Coordinator 2 to support clerical and patient services as part of the care team. The role connects providers and departments through phones, fax, and computer systems and may include patient registration and data management.

Required: high school diploma or GED, Notary Public certification within 4 months of hire, and strong customer service with MS Office experience. This on-site position emphasizes teamwork and accuracy in record handling.

Qualifications

• High school diploma or GED is required.
• Notary Public certification in NH must be obtained within 4 months of hire date.
• Experience with Microsoft Office applications in a Windows environment and strong customer service skills.

Responsibilities

• Coordinates patient and information flow at the desk area to clinical staff, patients/families and other departments.
• Greets the patient and family and completes the patient registration process.
• Completes order entry process, coordinates computer downtime, and coordinates patient information changes in the computer.
• Demonstrates time management skills.
• Prepares and/or organizes and/or disassembles the patient medical records for charts according to HIMS specifications.
• Helps ensure a clean, safe environment with appropriately stocked supplies and functioning equipment.
• Performs job specific requirements and other duties as assigned.
• Serves as a preceptor for new employees.

Skills

Customer service

Time management

Communication

Education

High school diploma or GED

Notary Public (NH)

Tools

Microsoft Office

Job description

Concord Hospital in Concord, NH seeks a Health Unit Coordinator 2 to support clerical and patient services as part of the care team. The role connects providers and departments through phones, fax, and computer systems and may include patient registration and data management.

Required: high school diploma or GED, Notary Public certification within 4 months of hire, and strong customer service with MS Office experience. This on-site position emphasizes teamwork and accuracy in record handling.