Patient Access & Registration Specialist

10 Concord Hospital Inc.; Concord (NH); Hybrid; USD 22,000 - 28,000; Full time

Job summary

Concord Hospital in Concord, NH is seeking a patient registration clerk to greet arriving patients, verify demographics, and manage check-in processes. You will interact with patients, families, and care teams to ensure accurate records and smooth scheduling.

The role supports revenue cycle functions, including handling inquiries, discussing payment options, and coordinating with departments for precertifications.

Qualifications

• Minimum 1 year experience in a customer service setting.
• Proficient in navigating within computerized systems.
• Knowledge of medical terminology is desired.

Responsibilities

• Registration and patient check in process.
• Greets and assists arriving patients.
• Processes all incoming calls and responds to departmental inquiries.
• Reconciles schedules with orders and precertifications.
• Performs other duties as assigned.

Skills

Customer service

Critical thinking

Computer systems navigation

Education

High school diploma or GED

Job description

Concord Hospital in Concord, NH is seeking a patient registration clerk to greet arriving patients, verify demographics, and manage check-in processes. You will interact with patients, families, and care teams to ensure accurate records and smooth scheduling.

The role supports revenue cycle functions, including handling inquiries, discussing payment options, and coordinating with departments for precertifications.