Health Unit Coordinator: Patient Flow & Registration

Concord Hospital; Concord (NH); On-site; USD 25,000 - 33,000; Full time

Job summary

Concord Hospital is seeking a Health Unit Coordinator II to support the patient care team with clerical and customer service duties, acting as the connective link among providers, staff and departments via fax, phone, and computer systems.

The role includes patient registration, data management, order entry coordination, and maintaining clean, stocked environments, while guiding new employees as a preceptor. Strong customer service and MS Office experience are essential.

Qualifications

• High school diploma or GED required.
• Outstanding customer service skills required.
• Experience with Microsoft Office in a Windows environment.

Responsibilities

• Coordinates patient and information flow at the desk area to clinical staff, patients/families and other departments.
• Greets the patient and family and completes the patient registration process.
• Completes order entry process, coordinates computer downtime, and coordinates patient information changes in the computer.
• Demonstrates time management skills.
• Prepares and/or organizes and/or disassembles the patient medical records for charts according to HIMS specifications.
• Helps ensure a clean, safe environment with appropriately stocked supplies and functioning equipment.
• Performs job specific requirements and other duties as assigned.
• Serves as a preceptor for new employees.

Skills

Customer service

Microsoft Office

Time management

Education

High school diploma or GED

Notary Public certification (NH)

Job description

Concord Hospital is seeking a Health Unit Coordinator II to support the patient care team with clerical and customer service duties, acting as the connective link among providers, staff and departments via fax, phone, and computer systems.

The role includes patient registration, data management, order entry coordination, and maintaining clean, stocked environments, while guiding new employees as a preceptor. Strong customer service and MS Office experience are essential.