Patient-First Medical Scheduler | EMR & Insurance Liaison

MOMA/Surgery Partners; Milwaukee (WI); On-site; USD 36,000 - 42,000; Full time

Job summary

Midwest Orthopedic and Musculoskeletal Alliance (MOMA) seeks a proactive Medical Scheduler for our Wauwatosa location. You will handle patient calls, collect information, pre-register patients, verify insurance, and schedule with the care team.

Key duties include verifying data in the EMR, ensuring HIPAA compliance, and delivering compassionate, detail-focused service in a high-volume setting. Hours are full-time with an 8-hour day shift, Monday–Friday, starting at $18/hour.

Qualifications

• GED or equivalent.
• 2 years of insurance experience.
• 2 years of medical office experience.
• Exemplary work ethic and attendance.
• High compassion and kindness for patients.
• Strong attention to detail and problem-solving skills.
• Ability to remain professional in high-volume, fast-paced environment.
• Excellent verbal and written communication skills.
• Demonstrate proficiency with Microsoft software.
• EMR software experience preferred.
• Bilingual, Spanish/English is a plus.

Responsibilities

• Answer the call-center phone with professional and kind demeanor.
• Complete pre-registration and insurance verification and communicate financial responsibility during patient calls.
• Obtain complete and accurate clinical, demographic, and financial information during the scheduling process.
• Record and verify all forms and insurance information into the EMR.
• Maintain patient confidentiality according to HIPAA guidelines.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Attention to detail

Professionalism

Bilingual: Spanish/English

HIPAA compliance

Education

GED or equivalent

Tools

EMR software experience

Microsoft Office

Job description

Midwest Orthopedic and Musculoskeletal Alliance (MOMA) seeks a proactive Medical Scheduler for our Wauwatosa location. You will handle patient calls, collect information, pre-register patients, verify insurance, and schedule with the care team.

Key duties include verifying data in the EMR, ensuring HIPAA compliance, and delivering compassionate, detail-focused service in a high-volume setting. Hours are full-time with an 8-hour day shift, Monday–Friday, starting at $18/hour.