Patient Access & Scheduling Specialist

UMC Health System; Town of Texas (WI); Hybrid; USD 32,000 - 42,000; Full time

Job summary

UMC Health System in Wisconsin is seeking a Patient Access Representative to complete the registration process for admissions and ensure exam procedures are accurately documented.

In this full-time role you will verify insurance, coordinate scheduling across modalities, collect payments, and support other duties in the department while delivering excellent customer service to patients and families.

Qualifications

• High school diploma or GED required.
• 1+ year experience in patient access, customer service, or similar role.
• Excellent customer service, fluent English.
• Ability to multi-task and stay professional under pressure.
• Basic medical terminology is a plus.

Responsibilities

• Register patients for exams or tests and collect required information.
• Schedule exams and coordinate modalities across calendars.
• Verify insurance eligibility and benefits.
• Collect payments and discuss payment options.

Skills

Customer service

English fluency

Multi-tasking

Planning & organization

Medical terminology

Education

High School Diploma or GED

Job description

UMC Health System in Wisconsin is seeking a Patient Access Representative to complete the registration process for admissions and ensure exam procedures are accurately documented.

In this full-time role you will verify insurance, coordinate scheduling across modalities, collect payments, and support other duties in the department while delivering excellent customer service to patients and families.