Patient-First Medical Front Desk Specialist

Pennsylvania Dermatology Group; Huntingdon Valley (PA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Dental insurance

Vision insurance

Job summary

Pennsylvania Dermatology Group is seeking a friendly Medical Office Receptionist to be the welcoming face of our practice in Huntingdon Valley, PA. The role focuses on accurate patient check-in, scheduling, and courteous patient interactions in a fast-paced dermatology clinic.

Responsibilities include greeting patients, managing appointments, handling calls, verifying insurance, collecting co-pays, and maintaining precise patient records in the EHR.

Qualifications

• Prior experience in a medical front desk setting preferred.
• Familiarity with EHR systems and insurance verification.
• Strong communication and patient-centered approach.
• Ability to multitask in a fast-paced clinical environment.

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Schedule, confirm, and manage patient appointments using practice management software.
• Answer and route incoming phone calls, voicemails, and patient inquiries.
• Verify insurance eligibility and collect co-pays at time of service.
• Maintain accurate patient records and update demographic information in the EHR system.
• Coordinate referrals and communicate with insurance providers as needed.
• Ensure the front desk and waiting area remain organized and welcoming.

Skills

Communication skills

Interpersonal skills

Patient-centered care

Education

High school diploma

Tools

EHR systems

Scheduling software

Practice management software

Job description

Pennsylvania Dermatology Group is seeking a friendly Medical Office Receptionist to be the welcoming face of our practice in Huntingdon Valley, PA. The role focuses on accurate patient check-in, scheduling, and courteous patient interactions in a fast-paced dermatology clinic.

Responsibilities include greeting patients, managing appointments, handling calls, verifying insurance, collecting co-pays, and maintaining precise patient records in the EHR.