Patient-First Medical Office Front Desk Specialist

ENVISION MINDCARE LLC; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

ENVISION MINDCARE LLC is seeking a Medical Office Receptionist to provide front-desk support in a healthcare setting. The role includes greeting patients, scheduling appointments, handling administrative tasks, and ensuring smooth daily operations of the medical office.

The ideal candidate will have a high school diploma, experience in a medical office or customer service, and familiarity with EHR systems. Excellent communication, organization, and multitasking abilities are essential, with

Qualifications

• High school diploma or equivalent is required.
• Previous medical office or customer service experience is preferred.
• Knowledge of medical terminology is a plus.
• Familiarity with electronic health record (EHR) systems.
• Strong communication and interpersonal skills are essential.
• Excellent organizational and multitasking abilities are important.
• Basic computer and office equipment skills are expected.
• Bilingual ability is preferred.

Responsibilities

• Greet and check in patients in a friendly and professional manner.
• Answer phone calls, take messages, and direct inquiries appropriately.
• Schedule, confirm, and reschedule patient appointments.
• Verify patient information, insurance details, and update records.
• Maintain and organize medical records (electronic or paper systems).
• Collect co-pays and process payments.
• Assist with patient intake forms and documentation.
• Coordinate communication between patients and healthcare providers.
• Ensure the reception area is clean, organized, and welcoming.
• Follow all privacy regulations, including HIPAA compliance.

Skills

Strong communication

Interpersonal skills

Multitasking

Organizational skills

Basic computer skills

Bilingual preferred

Education

High School Diploma or equivalent

Tools

EHR systems

Job description

ENVISION MINDCARE LLC is seeking a Medical Office Receptionist to provide front-desk support in a healthcare setting. The role includes greeting patients, scheduling appointments, handling administrative tasks, and ensuring smooth daily operations of the medical office.

The ideal candidate will have a high school diploma, experience in a medical office or customer service, and familiarity with EHR systems. Excellent communication, organization, and multitasking abilities are essential, with